27Mar
The Translator’s Buddy — Issue #3
My dentist has never asked me to recommend him. Not once. Six years. He fixed a cracked molar at 9 PM on a Sunday, for free — I still don’t know how he picked up the phone. He’s brilliant. I’d happily tell every person I know. 🦷 But he never asked. So I never did. Turns out this is not just my dentist’s problem. A Texas Tech University study found that 83% of satisfied customers are willing to refer a business — but...
